We understand that parenting any child is not the easiest of jobs and is made even harder as it doesn’t come with an instructions manual or job description! For families of our SEND children this can sometimes feel incredibly challenging and lonely. Please speak to your child’s class teacher or the SENDCo if you are feeling overwhelmed or unsure and we will be happily to help or signpost you in the right direction.

We provide a range of ways to support families of SEND children:

• Regular informal coffee sessions which provide an opportunity to receive advice through connecting with other parents, hearing from guest speakers and talking to the SENDCo
• Parent teacher consultations
• Annual reviews for pupils with an Education, Health and Care Plan (EHCP)
• Discussions over the telephone or face-to-face with class teachers and SENDCo
• Each year group hosts a ‘New to’ meeting at the end of the summer term to share information about your child’s new year group
• Glossary of acronyms on the school website to help navigate the jargon-filled world of SEND!
• Workshops held throughout the year to support a range of issues including supporting healthy eating, sleep issues and phonics workshops, to name a few!
• Signposted links on the website to external support groups and resource websites
• Links and courses shared via Arbor, on the SEND blog and on displays outside of the school gates
• Support from school staff to complete applications and referral forms (by appointment via the school office)
• Access to a computer and school wi-fi to complete paperwork for your child can be arranged via the school office
• Class teachers will make suggestions of how to help your child through homework flyers or reading records 
• A range of school policies to help explain school aims and procedures, including: 
  • Special Educational Needs and Disabilities 
  • Equalities, Diversity & Inclusion Scheme
  • Equalities, Diversity, Inclusion & Accessibility Plan
  • Supporting Children with Medical Needs

• Parent guides explaining our range of pupil plans can be found by clicking on the links below:
  • Education, Health and Care Plan (EHCP)
  • Personalised Learning Plan (PLP)
  • Personal Emergency Evacuation Plan (PEEP)
  • Therapeutic Plan (formerly known as an Individual Risk Management Plan or Risk Reduction Plan)
  • Safety and Support Plan (SSP)
  • Risk Assessment Management Plan (RAMP)
  • Pastoral Support Programme (PSP)
  • Personal Education Plan (PEP)
  • Healthcare plan (HCP)

If you are in the EHCP process for your child, you will receive information from the local authority via HertsFX. This email message will appear from DO NOT REPLY: donotreply.sfx@hertfordshire.gov.uk. Alternatively, you can log onto HertsFX at the following link: https://hertsfx.hertscc.gov.uk/Account/LogOn

If you do not have an account, once you create one from the HertsFX email, you will be able to access your message and response securely (please keep a record of your username and password as this is not easy to reset). Please note it may not be possible to do this on a Smart Phone/Tablet, and you may need to do this on either a laptop or desktop. Please ask at the office for help if you are struggling with this.

If you have any problems creating or accessing an account, please contact their IT Support Team on 01992 555000 options 1-1-4 / sfx-hertfordshire@hertfordshire.gov.uk